Bibewadi,Kondwa Road,Bibewadi,Pune-411037
Terms of Use
This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name https://www.eagleeyeexim.com/ (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).
The Platform is owned by *EAGLE EYE INDUSTRIAL SOLUTIONS, a company incorporated under the Companies Act, 1956 with its registered office at " Pune " and its branch offices at " navi Mumbai *" (hereinafter referred to as "EAGLE EYE INDUSTRIAL SOLUTIONS").
Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction.
By mere use of the Platform, You shall be contracting with EAGLE EYE INDUSTRIAL SOLUTIONS, and these terms and conditions, including the policies, constitute Your binding obligations
with **EAGLE EYE INDUSTRIAL SOLUTIONS.
### Use of the Platform
You agree, undertake, and confirm that Your use of Platform shall be strictly governed by the following binding principles:
You shall not host, display, upload, modify, publish, transmit, update, or share any information that:
(a) belongs to another person and to which You do not have any right;
Throughout this Terms of Use, **EAGLE EYE INDUSTRIAL SOLUTIONS prior written consent means a communication coming from **EAGLE EYE INDUSTRIAL SOLUTIONS Legal Department, specifically in response to Your request, and specifically addressing the activity or
conduct for which You seek authorization.
You shall not engage in any conduct or action that might tarnish the image or reputation of EAGLE EYE INDUSTRIAL SOLUTIONS or sellers on the platform or otherwise tarnish or dilute any of EAGLE EYE INDUSTRIAL SOLUTIONS trade or service marks, trade name, and/or goodwill associated with such trade or service marks.
You agree to have a single login access to all the apps owned by EAGLE EYE INDUSTRIAL SOLUTIONS group companies.
Communications
When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records, and You consent
to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of
communication, electronic or otherwise.
Platform for Transaction and Communication
The Platform enables the Buyer and Seller to transact on the Platform. EAGLE EYE INDUSTRIAL SOLUTIONS is not and cannot be a party to or control in any manner any transaction between the Platform's Users.
Henceforward:
- All commercial/contractual terms are offered by and agreed to between Buyers and EAGLE EYE INDUSTRIAL SOLUTIONS alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery,
warranties related to products and services, and after-sales services related to products and services. EAGLE EYE INDUSTRIAL SOLUTIONS does not have any control
or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and EAGLE EYE INDUSTRIAL SOLUTIONS. All discounts, offers (including exchange offers)
are by the Seller/Brand and not by EAGLE EYE INDUSTRIAL SOLUTIONS.
- Placement of an order by a Buyer with EAGLE EYE INDUSTRIAL SOLUTIONS on the Platform is an offer to buy the product(s) by the Buyer to the Seller and it shall not be construed as
EAGLE EYE INDUSTRIAL SOLUTIONS acceptance of the Buyer's offer to buy the product(s) ordered. The Seller retains the right to cancel any such order placed by the Buyer at its sole discretion,
and the Buyer shall be intimated of the same by way of an email/SMS. Any transaction price paid by the Buyer in case of such cancellation by the Seller
shall be refunded to the Buyer. Further, the Seller may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to
the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds typical individual consumption. What comprises a typical individual's consumption quantity limit
shall be based on various factors and at the sole discretion of the Seller and may vary from individual to individual.
- EAGLE EYE INDUSTRIAL SOLUTIONS does not make any representation or Warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform.
EAGLE EYE INDUSTRIAL SOLUTIONS does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. EAGLE EYE INDUSTRIAL SOLUTIONS accepts
no liability for any errors or omissions, whether on behalf of itself or third parties.
- EAGLE EYE INDUSTRIAL SOLUTIONS is not responsible for any non-performance or breach of any contract entered into between Buyers and EAGLE EYE INDUSTRIAL SOLUTIONS. EAGLE EYE INDUSTRIAL SOLUTIONS cannot and does not guarantee that the concerned
Buyers and/or Sellers will perform any transaction concluded on the Platform. EAGLE EYE INDUSTRIAL SOLUTIONS shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and EAGLE EYE INDUSTRIAL SOLUTIONS.
- EAGLE EYE INDUSTRIAL SOLUTIONS does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of
any particular User that You choose to deal with on the Platform and use Your best judgment in that regard.
- EAGLE EYE INDUSTRIAL SOLUTIONS does not at any point during any transaction between Buyer and Seller on the Platform come into or take possession of any of the products or services offered by the Seller, nor does it at any point gain title to or have any rights or
claims over the products or services offered by the Seller to the Buyer.
- At no time shall EAGLE EYE INDUSTRIAL SOLUTIONS hold any right, title, or interest over the products, nor shall EAGLE EYE INDUSTRIAL SOLUTIONS have any obligations or liabilities in
respect of such a contract entered into between Buyers and EAGLE EYE INDUSTRIAL SOLUTIONS. EAGLE EYE INDUSTRIAL SOLUTIONS is not responsible for unsatisfactory or delayed performance of
services, damages, or delays as a result of products that are out of stock, unavailable, or back-ordered.
- The Platform is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. EAGLE EYE INDUSTRIAL SOLUTIONS is only providing a platform for
communication, and it is agreed that the contract for the sale of any of the products or services shall be a strictly bipartite contract between the Seller
and the Buyer.
At no time shall EAGLE EYE INDUSTRIAL SOLUTIONS hold any right, title, or interest over the products, nor shall EAGLE EYE INDUSTRIAL SOLUTIONS have any obligations or liabilities
in respect of such a contract.
EAGLE EYE INDUSTRIAL SOLUTIONS is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products that are out of stock, unavailable, or back-ordered.
Select products offered by sellers may be eligible for business purchases on the Platform.
- Upon Your purchase of product(s) eligible for business purchases, You may be able to avail the benefits of GST input tax credit. Accordingly, at your request, an invoice containing the GSTIN as provided by You ("Tax Invoice") shall be issued to You by the Seller(s) selling such products.
* GST invoice will have, inter alia, the following details printed on it:
-GSTIN associated with your registered business, as provided by you
* Entity name of your registered business, as provided by you
* Not all products are eligible for business purchases on the Platform, and the same is solely at the discretion of the Sellers. You will be able to view the eligibility of Tax Invoice on the
product page on the Platform.
* Purchases on the Platform must only be for end consumption. Users must not use products purchased on the Platform for any commercial, promotional, resale, or further distribution purposes.
Compliance with Laws:
As required by applicable law, if the Customer makes a purchase of an amount equal to or above INR 2,00,000.00/-, the Customer will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Customer will be cancelled. The requirement to submit the PAN card arises only
once and if it has been submitted already by the Customer, it need not be submitted again. The order of the Customer shall stand cancelled if there is a
discrepancy between the name of the Customer and the name on the PAN Card.
Buyer and EAGLE EYE INDUSTRIAL SOLUTIONS shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may
be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering
Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under,
Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and
https://www.eagleeyeexim.com Platform.
Buyer's arrangement with Issuing Bank:
All valid Credit/Debit/Cash Card and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed between the Buyer and the respective
Issuing Bank and payment instrument issuing company.
All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which supports Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
Customer Conduct
A) EAGLE EYE INDUSTRIAL SOLUTIONS fosters diversity, inclusion, equity, and protects the individuals who are engaged with us as delivery partners from any discrimination on grounds such
as race, social origin, caste, ethnicity, nationality, gender, gender identity and expression, sexual orientation, disability, religion or belief, age, or any
other grounds.
B) EAGLE EYE INDUSTRIAL SOLUTIONS prohibits discrimination against delivery partners under any circumstances and on any grounds including on the basis of race,
religion, caste, place of origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other characteristics that may be protected
under applicable law.
C) We reserve the right to withhold access to the Platform and otherwise limit Your access to the Platform at Our absolute discretion if You behave towards any delivery partner working with EAGLE EYE INDUSTRIAL SOLUTIONS in a manner which is discourteous, disrespectful, or abusive, or which otherwise may be deemed to be
inappropriate or unlawful.
D) You are expected to treat all delivery partners with courtesy and respect.
EAGLE EYE INDUSTRIAL SOLUTIONS reserves its right to initiate civil and/or criminal proceedings against a user who files invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, EAGLE EYE INDUSTRIAL SOLUTIONS may at its sole discretion suspend, block, restrict, or cancel the Display Name and its related Display Names of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false,
incomplete, or misleading information may be guilty of a criminal offense and will be prosecuted to the fullest extent of the law.
Indemnity
You shall indemnify and hold harmless EAGLE EYE INDUSTRIAL SOLUTIONS, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, an…